3.0 Upgrade

Getting started

Reference

Guides

Your creative.space Upgrade

This guide outlines everything you need to know regarding your upcoming upgrade to the latest version of creative.space.

Explore the latest features:

Launch on Desktop: Connects to the desktop app to automatically mount a Space and open a file in its default application. Files can be bookmarked for quick launch.
Libraries and Tagging: Add custom metadata to media assets through color-coded and categorized tags and quickly find them on our new Libraries page.
Multi-device Ingest: Batch ingest from multiple Blackmagic HyperDeck devices with a new streamlined wizard that created subfolders automatically based on the record name.

Multi-System Dashboard: Connect and view all your creative.space systems from a single home screen.
Navigation Sidebar: View your mounts, bookmarks, and spaces across multiple nodes wherever you are for quick navigation.
Bookmarks: Bookmark spaces, folders, and files to add them to your sidebar and easily take action on them, such as launching projects in your favorite desktop apps.
File Browsing: Easily access, navigate, and manage files and folders.
Right Click Functionality: New Folder, Bookmarks, Filter, View in Finder/Explorer, Apply Template, Copy Link, Open in Web, Get Info, and more.
Dynamic File Inspector: Feature-rich metadata viewing and media previews in a new right sidebar.
Folder and File Transfer: Upload and download through the desktop app with support for transferring folders without zipping. Support for drag and drop, multi-select downloads, and a transfer queue with the ability to pause, cancel, and change priority of transfers.

Expanded RED RDC Support: Folders with the “.RDC” extension are treated as a single asset across both the web and desktop app with a new metadata tab showing the folder contents.

Initiation of Remote Access: Our engineering technician will require remote access to your system to oversee all aspects of the upgrade process, including configuration and setup.
System Drive Preparation: A new system drive will be prepared by incorporating your existing server settings. Once configured, it will be dispatched to your location.
Network Connection Preparations: Prior to the upgrade, it is crucial to connect the server’s Intelligent Platform Management Interface (IPMI) port to your network. This step ensures smooth communication during the upgrade process. For //ROGUE and //ROGUE PRO servers: Access to the system drive requires opening the server chassis. Please proceed with caution to replace the system drive.
Onsite System Drive Replacement: For //TANK, //DEUS EX, and //AUTEUR units: These servers are equipped with SSD slots located at the rear. Please install the new SSD in an available slot.
Configuration and Testing: Once the new system drive is in place, our technician will remotely access your server to restore and import settings onto the new drive. They will also perform any additional configurations and conduct thorough testing to ensure optimal performance.
Completion and Access Restoration: After the successful configuration and testing, the server will be ready for user access, marking the completion of the upgrade process.

Things to consider:

Compatibility: The new version mandates the use of the accompanying new desktop application. The previous version is incompatible with this update.
Installation Impact: When you install the new version, please be aware that it will replace the older application currently on your system.
Configuration Requirement: After installing the new version, you will need to manually re-enter your previous node settings. This step is crucial to ensure your system operates smoothly with the new update.

MacOS - Intel-based

Download

MacOS - Apple Silicon-based

Download

Windows

Download

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Introducing the Update Center!

In the future, you will be able to update through the Desktop App by going to Settings and scrolling down to the ‘Update Center’ to download and install the latest version.

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